Support

Something not working, or a question about how Your Slate handles your data? Email yourslate.app@gmail.com and I'll get back to you.

Helpful things to include: your phone model, whether it's iPhone or Android, which part of the app (Sports, Movies & TV, Live Entertainment or Books), and what you expected to happen. A screenshot is worth a lot. 

Common questions

How do I back up my data?

Open Your Slate, tap the gear icon at the top right of the home screen, and choose Export a backup. Save the file somewhere off your phone — email it to yourself, or put it in Drive or iCloud. To restore it on another phone, install Your Slate there, open the same Settings screen and choose Restore from a backup.

The backup file works across platforms, so a backup made on Android restores on an iPhone and the other way round.

I restored a backup, but the Awards section is empty

That's expected. Awards and championship history aren't included in backups, because they're reference data rather than anything you created — they rebuild themselves automatically. The Oscars list in particular covers most of a century, so give it a few minutes with the app open.

Do I need an account?

No. Your Slate has no accounts and no sign-in. Everything you track is stored on your device and nowhere else, which is also why exporting matters if you're changing phones.

Sports schedules aren't loading

Usually a temporary problem with the upstream data source rather than your phone. Pull down to refresh, and if it persists for more than a day, please email me — that's genuinely useful to know about quickly.

A show, book or artist I searched for isn't there

Your Slate looks things up in public databases rather than maintaining its own catalogue, so occasionally a record is missing or filed oddly. Tell me what you searched for and I'll take a look.

Can I reorder my book wishlist?

Not at the moment. Drag-to-reorder was removed temporarily because the component it relied on stopped working with the current version of React Native. Any order you'd already set is preserved, and the feature will come back.

How do I delete my data?

Deleting the app removes everything, since none of it is stored anywhere else. Export a backup first if you want to keep it.

Reporting a bug

Email is best. If the app is behaving strangely, exporting a backup before you delete or reinstall anything is a good idea — it means nothing is lost while the problem gets sorted out.

Privacy

Your Slate collects nothing and shares nothing. The full details are in the privacy policy.

Your Slate is an independent app. It is not affiliated with, endorsed by, or connected to the leagues, studios, venues or publishers whose information it displays.